Ada’s Mike Murchison on scaling customer experience

Oct 12, 2021

Using AI as fuel, Ada equips companies with everything they need to make personalized customer experiences at scale. And all without the help of an engineer. Co-Founder and CEO Mike Murchison takes us behind the scenes of Ada in this discussion about: 

• How to free up live agents and focus on more creative work
• What to look at when building software
• Behavior traits among top leaders